Customer Banking Specialist - Charters Towers - Contract

Bonneville Bank

Charters Towers, Queensland, Australia
On-site
Customer service experience
Financial product knowledge
Digital banking demonstration
Bonneville Bank is seeking a part-time Customer Banking Specialist for its Charters Towers branch, focusing on delivering exceptional customer service and supporting clients with their banking needs. The position requires a commitment of 20 hours per week on a contract basis for 12 months

Job Summary

  • As the Customer Banking Specialist, you will have in-depth conversations with customers about their banking needs, including Home Loans, Business Banking & Financial Advice.
  • You will support customers with enquiries, process applications for credit products, and complete Financial Health Checks to assess their financial needs.
  • This role involves assisting customers with everyday banking needs and complaints via telephone or other digital channels in a contact centre environment after 1pm.

Matching Summary

Match Score: 85

Bonneville Bank is seeking a part-time Customer Banking Specialist for its Charters Towers branch, focusing on delivering exceptional customer service and supporting clients with their banking needs. The position requires a commitment of 20 hours per week on a contract basis for 12 months.

Skills & Requirements

Must-have

  • Customer service experience
  • Financial product knowledge
  • Digital banking demonstration
  • Problem-solving skills
  • Risk-adverse culture adherence

Nice-to-have

  • Financial services background
  • Retail or hospitality experience
  • Holistic customer solutions

Key Requirements

  • Proven customer service experience
  • Excellent communication skills
  • Ability to articulate financial terms
  • Ability to work in a busy retail environment
  • Genuine interest in financial wellbeing

Work Rights

Not specified

Tailored Resume

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