Customer Services Executive

Techtronic Industries (TTI)

Marlow, United Kingdom
Fully remote
Customer query resolution
Order lifecycle management
B2b customer support
The role of Customer Service Executive will be working within our operations department, within our Customer Service Business to Business team

Job Summary

  • The role of Customer Service Executive will be working within our operations department, within our Customer Service Business to Business team.
  • We will offer a work from home option (which is to be agreed directly with your line manager upon successful completion of your training).
  • As part of working for TTi, we offer many exciting benefits! It’s our people that are crucial to the success of our business and therefore we offer a vast range of comprehensive benefits to our team.

Matching Summary

The role of Customer Service Executive will be working within our operations department, within our Customer Service Business to Business team.

Skills & Requirements

Must-have

  • Customer query resolution
  • Order lifecycle management
  • B2B customer support
  • ERP system usage
  • Sales order processing

Nice-to-have

  • Passion for helping customers
  • Collaborative mindset
  • Proactive learning and improvement
  • Continuous improvement initiatives

Key Requirements

  • 2+ years in a customer service role
  • Experience in FMCG and B2B environments
  • Experience using Salesforce, SAP systems
  • Experience using Microsoft Office tools

Work Rights

Not specified

Tailored Resume

Cover Letter