It Service Delivery Manager

Air Liquide Australia

Melbourne, Australia
On-site
It service delivery management
Contract management with local vendors
It budget tracking and reporting
The IT Service Delivery Manager is accountable for the IT services provided to the country and is the owner of the contracts with local IT vendors

Job Summary

  • The IT Service Delivery Manager is accountable for the IT services provided to the country and is the owner of the contracts with local IT vendors.
  • This role involves customer relationship management, contract management, IT budget management, and quality control of IT support.
  • The company offers a performance bonus, paid parental leave, and long-term career development opportunities.

Matching Summary

The IT Service Delivery Manager is accountable for the IT services provided to the country and is the owner of the contracts with local IT vendors.

Skills & Requirements

Must-have

  • IT service delivery management
  • Contract management with local vendors
  • IT budget tracking and reporting
  • IT support quality control
  • Customer relationship management

Nice-to-have

  • Analytical mindset and problem-solving
  • Strong communication skills
  • Financial acumen
  • Vendor relationship management

Key Requirements

  • At least 5 years in IT Service Delivery or IT Operations
  • Experienced with core ITIL processes
  • Proven experience managing IT service providers
  • Experience with IT operational budget tracking

Work Rights

Not specified

Tailored Resume

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