Customer Service Specialist / Administrator - Wed-fri
Kone Corporation
Not specified; not specified; not specified
Good administrative skills from construction or service industry
Experience in inter-office and customer communications
Attention to detail and ability to prioritize workload
The role serves as the voice of KONE by providing administrative support to maximize field time for salespersons and supervisors
Job Summary
The role serves as the voice of KONE by providing administrative support to maximize field time for salespersons and supervisors.
Responsibilities include managing maintenance operations, coordinating third-party inspections, and handling complex customer queries forwarded from first-level agents.
KONE fosters an innovative culture focused on sustainability, ethical business practices, and recognizing good performance through a collaborative environment.
Matching Summary
The role serves as the voice of KONE by providing administrative support to maximize field time for salespersons and supervisors.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
Good administrative skills from construction or service industry
Experience in inter-office and customer communications
Attention to detail and ability to prioritize workload
Good communication in spoken and written English
Nice-to-have
User knowledge of SAP and/or SFDC systems
Intermediate Excel skills with MS Office tools
Collaborative working culture and employee engagement
Key Requirements
Part-time availability Wednesday through Friday
22.5 hours per week commitment
Background in construction or service industry administration