Irish Speaking Customer Service Advisor

Capita

Clonakilty, Ireland
Base: €30,432 py; bonus/equity: not specified; ben...
4d onsite
Fluent irish (gaeilge) speaker
Strong english communication skills
Rotational shift availability including weekends
The role involves acting as the voice of the company by handling customer enquiries across telephony, email, and web chat

Job Summary

  • The role involves acting as the voice of the company by handling customer enquiries across telephony, email, and web chat.
  • Employees will identify vulnerable customers and adapt their approach to provide additional support when required.
  • The position offers a permanent contract with a competitive salary of €30,432 per year and hybrid working options.

Matching Summary

The role involves acting as the voice of the company by handling customer enquiries across telephony, email, and web chat.

Salary

Base: €30,432 per annum; Bonus/Equity: Not specified; Benefits: 22 days annual leave plus company days, pension scheme, life assurance

Skills & Requirements

Must-have

  • Fluent Irish (Gaeilge) speaker
  • Strong English communication skills
  • Rotational shift availability including weekends

Nice-to-have

  • Previous customer service experience
  • Experience with social media platforms
  • Friendly, patient, and helpful attitude

Key Requirements

  • Fluency in Irish language
  • Proficiency in computer applications
  • Ability to work rotational shifts

Work Rights

Not specified

Tailored Resume

Cover Letter