Responsable Régional Service H/f

KION North America Corporation

Saran, 45, France
Base: 55,000 to 65,000 euros gross on 13 months; b...
Hybrid (telework agreement available)
Sav activity management
Team leadership of 40 employees
Customer relationship management
KION North America Corporation is seeking a Regional Service Manager for their STILL brand in Saran, France. The role involves overseeing service activities, managing a team, ensuring customer satisfaction, and optimizing financial performance within the service department

Job Summary

  • You have global responsibility for after-sales service activities including preventive and corrective maintenance and spare parts management across the regional client base.
  • The role includes managing a team of approximately 40 collaborators, ensuring their motivation, training needs, and service quality to maximize client satisfaction.
  • The compensation package includes a fixed gross salary between 55,000 and 65,000 euros on 13 months plus variable pay, meal card, health insurance, RTT days, company vehicle, telework agreement, and regular technical training.

Matching Summary

Match Score: 85

KION North America Corporation is seeking a Regional Service Manager for their STILL brand in Saran, France. The role involves overseeing service activities, managing a team, ensuring customer satisfaction, and optimizing financial performance within the service department.

Salary

Base: 55,000 to 65,000 euros gross on 13 months; Bonus/Equity: variable; Benefits: meal card, health insurance, RTT, company vehicle, telework, training

Skills & Requirements

Must-have

  • SAV activity management
  • Team leadership of 40 employees
  • Customer relationship management
  • Financial performance analysis
  • SAP proficiency
  • Service contract management

Nice-to-have

  • Empathy and team accompaniment
  • Participation in regional management committee
  • Support to sales and business development
  • Commitment to quality and sustainability

Key Requirements

  • Technical degree
  • Experience managing after-sales service
  • Proven leadership and team management skills
  • Financial and organizational management experience
  • SAP software proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter