Multimedia Technology Analyst

BMO Financial Group

Chicago, IL, US
Base: $63,300.00 - $117,200.00; bonus/equity: may ...
Cisco tele-presence experience
Polycom video conferencing knowledge
Webex and skype for business proficiency
The role is responsible for the day-to-day support, troubleshooting, and maintenance of all multimedia equipment used in BMO Conference Centers and integrated rooms

Job Summary

  • The role is responsible for the day-to-day support, troubleshooting, and maintenance of all multimedia equipment used in BMO Conference Centers and integrated rooms.
  • Candidates must provide high-level customer service and technical support to BMO Executives, Board of Directors, and distinguished guests during time-sensitive events.
  • The position offers a competitive salary range of $63,300.00 to $117,200.00 along with comprehensive benefits including health insurance and retirement savings plans.

Matching Summary

The role is responsible for the day-to-day support, troubleshooting, and maintenance of all multimedia equipment used in BMO Conference Centers and integrated rooms.

Salary

Base: $63,300.00 - $117,200.00; Bonus/Equity: May include performance-based incentives and discretionary bonuses; Benefits: Health insurance, tuition reimbursement, accident and life insurance, retirement savings plans

Skills & Requirements

Must-have

  • Cisco Tele-Presence experience
  • Polycom Video Conferencing knowledge
  • WebEx and Skype for Business proficiency
  • Apple and Android device support
  • Ticketing service work tracking applications
  • 7/24/365 system monitoring capability

Nice-to-have

  • Strong verbal and written communication skills
  • Ability to handle confidential meetings
  • Experience with self-healing infrastructure
  • Proactive problem-solving mindset
  • Collaboration across matrix areas

Key Requirements

  • 2-4 years of IT or business environment experience
  • B.S./B.A. in computer science, engineering, or related field
  • Knowledge of IT operations standards for monitoring and logging

Work Rights

Not specified

Tailored Resume

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