The role involves performing day-to-day operations of Membership and Guest Services duties, including attending to general enquiries and guest feedback
Job Summary
The role involves performing day-to-day operations of Membership and Guest Services duties, including attending to general enquiries and guest feedback.
Candidates will work closely with other front-of-house functions and casino marketing teams to promote membership programs and benefits.
Employees must maintain confidentiality and data accuracy while ensuring compliance with regulatory requirements and company policies.
Matching Summary
The role involves performing day-to-day operations of Membership and Guest Services duties, including attending to general enquiries and guest feedback.
Skills & Requirements
Must-have
Diploma in Business or Marketing
Proficiency in Microsoft Office applications
Strong communication and customer service skills
Willingness to work rotating shifts
Minimum age of 21 years
Nice-to-have
Experience in hospitality industry
Experience in service industry
Knowledge of casino marketing teams
Key Requirements
Minimum 21 years of age per Regulatory Authority
Diploma in Business or Marketing required
Relevant experience from hospitality or service industry preferred