Rate: $22.51ph usd; bonus/equity: not specified; b...
On-site
Pms experience required
Microsoft windows applications literacy
Professional presentation standards
The Concierge department serves as the guest experience hub of the resort, focusing on providing personalized and unforgettable experiences
Job Summary
The Concierge department serves as the guest experience hub of the resort, focusing on providing personalized and unforgettable experiences.
Employees are encouraged to go above and beyond by anticipating guest needs and offering thoughtful suggestions while maintaining strict Forbes standards.
The role offers competitive benefits including discounted rates at Accor properties worldwide, learning programs through Academies, and clear career advancement opportunities.
Matching Summary
The Concierge department serves as the guest experience hub of the resort, focusing on providing personalized and unforgettable experiences.
Salary
Rate: $22.51/hour USD; Bonus/Equity: Not specified; Benefits: Employee benefit card with discounted rates, learning programs, CSR activities
Skills & Requirements
Must-have
PMS experience required
Microsoft Windows applications literacy
Professional presentation standards
Forbes service standards adherence
ALICE system usage for bookings
Nice-to-have
Previous leadership experience in guest relations
University degree in related discipline
Passion for service excellence
Ability to work independently under pressure
Key Requirements
Previous PMS experience required
Computer literacy in Microsoft Window applications