Customer Success Manager - Enterprise

GWI

New York City, United States
Base: $85,000 - $100,000; bonus/equity: commission...
Hybrid (3 days onsite)
Strong interpersonal and relationship building skills
High attention to detail with analytical capabilities
Experience managing enterprise client portfolios
GWI is seeking a Customer Success Manager for their Enterprise clients based in New York City. This role focuses on building client relationships, driving product adoption, and ensuring clients achieve their desired outcomes, with a hybrid work model of three days in the office and two days remote

Job Summary

  • The role involves helping enterprise clients achieve desired outcomes through proactive relationship building and consultative support.
  • Employees will create success plans, track adoption, and identify growth opportunities while collaborating with account managers.
  • The company offers a comprehensive benefits package including top-tier health cover, 401(k) matching, and flexible work arrangements.

Matching Summary

Match Score: 85

GWI is seeking a Customer Success Manager for their Enterprise clients based in New York City. This role focuses on building client relationships, driving product adoption, and ensuring clients achieve their desired outcomes, with a hybrid work model of three days in the office and two days remote.

Salary

Base: $85,000 - $100,000; Bonus/Equity: Commission included; Benefits: 401(k) matching, health cover, dental & vision

Skills & Requirements

Must-have

  • Strong interpersonal and relationship building skills
  • High attention to detail with analytical capabilities
  • Experience managing enterprise client portfolios

Nice-to-have

  • Proactive curiosity and innovative thinking
  • Ability to present data stories confidently
  • Natural ability to switch between different roles

Work Rights

Not specified

Tailored Resume

Cover Letter