Customer Service Representative Ii

Thermo Fisher Scientific UK

Minimum 1 year customer service experience
Strong written and verbal english communication
Proficient in microsoft office applications
This role contributes to the mission of making the world healthier, cleaner, and safer by providing excellent customer support throughout the service lifecycle

Job Summary

  • This role contributes to the mission of making the world healthier, cleaner, and safer by providing excellent customer support throughout the service lifecycle.
  • You will handle customer inquiries, process orders, manage quotations, and maintain customer data while working with cross-functional teams to deliver outstanding results.
  • The position offers opportunities for professional growth and development in a global organization committed to scientific innovation and customer success.

Matching Summary

This role contributes to the mission of making the world healthier, cleaner, and safer by providing excellent customer support throughout the service lifecycle.

Skills & Requirements

Must-have

  • Minimum 1 year customer service experience
  • Strong written and verbal English communication
  • Proficient in Microsoft Office applications
  • Excellent attention to detail and accuracy
  • Ability to manage multiple priorities under deadlines

Nice-to-have

  • Experience with ERP systems like Oracle or SAP
  • Additional European language proficiency
  • Government Body award or equivalent certification
  • Experience using CRM systems and customer service software
  • Collaborative positive attitude and exceptional teamwork skills

Key Requirements

  • Minimum 1 year of customer service experience
  • Government Body award or equivalent certification preferred
  • Proficiency in Microsoft Office applications required

Work Rights

Not specified

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