Bilingual Customer Service Representative

Conduent Business Services

Newark, NJ, United States
Base: $16.50ph; bilingual spynish: $17.50ph after ...
On-site
Bilingual in spanish required for higher rate
High school diploma or equivalent
Must pass background check
Conduent Business Services is seeking a Bilingual Customer Service Representative for their Newark, NJ location. The role involves assisting customers by answering inquiries and providing information, with a focus on empathy and problem-solving

Job Summary

  • This role offers full-time employment with benefits starting on day one, including paid holidays and paid training.
  • The representative will serve as the first point of contact, resolving tolling and administration inquiries while maintaining confidentiality.
  • Candidates must be able to commit to a structured schedule involving high-volume calls from customers during specified hours.

Matching Summary

Match Score: 75

Conduent Business Services is seeking a Bilingual Customer Service Representative for their Newark, NJ location. The role involves assisting customers by answering inquiries and providing information, with a focus on empathy and problem-solving.

Salary

Base: $16.50/hr; Bilingual Spanish: $17.50/hr after training; Benefits: Health insurance, dental, vision, life/disability, retirement plan, PTO

Skills & Requirements

Must-have

  • Bilingual in Spanish required for higher rate
  • High School Diploma or equivalent
  • Must pass background check
  • Available for full-time Monday to Saturday schedule
  • Willing to complete 3-5 weeks paid training

Nice-to-have

  • Previous customer service experience preferred
  • Strong problem-solving skills
  • Ability to navigate multiple applications
  • Empathetic communication style
  • Experience with high-volume call environments

Key Requirements

  • Minimum 18 years of age
  • High School Diploma or equivalent
  • Pass background check
  • US work authorization (implied by location)

Work Rights

Not specified

Tailored Resume

Cover Letter