Teamledare Givarservice

Barnfonden

Malmö, Sweden
Hybrid
Team leadership
Donor service
Administrative work
Barnfonden is seeking a Team Leader for Givarservice in Malmö, Sweden, to enhance donor engagement and support the organization’s mission to improve children's rights globally. The role involves leading a small team in providing excellent service to donors, managing administrative tasks, and ensuring effective communication between departments

Job Summary

  • As team leader, you will lead the daily work with service to our sponsors and donors, via phone and email, ensuring that questions, needs, and cases are handled professionally with the donor in focus.
  • You will develop and improve work processes to create a smooth and engaging donor experience, and ensure a good work climate and contribute to the team's development.
  • You will have the opportunity to be part of meaningful work where you contribute to children's rights and development and become part of a dedicated team where we value collaboration, innovation, and a positive work environment.

Matching Summary

Match Score: 85

Barnfonden is seeking a Team Leader for Givarservice in Malmö, Sweden, to enhance donor engagement and support the organization’s mission to improve children's rights globally. The role involves leading a small team in providing excellent service to donors, managing administrative tasks, and ensuring effective communication between departments.

Skills & Requirements

Must-have

  • Team leadership
  • Donor service
  • Administrative work
  • Communication via phone and email
  • CRM system administration

Nice-to-have

  • Commitment to children's rights
  • Engaging donor experience
  • Positive work environment
  • Industry experience

Key Requirements

  • Minimum 2 years of experience leading a work group
  • Experience with donor service, customer service, administration, or similar roles
  • Ability to navigate and administer customer management systems
  • Good knowledge of Office package (Excel, Word)

Work Rights

Not specified

Tailored Resume

Cover Letter