Customer Success Engineer

Hightouch

Remote
Remote
Understand saas tools
Read api documentation
Understand customer data building blocks
The Customer Success Engineering role is demanding and requires strong organizational skills and an ability to multitask

Job Summary

  • The Customer Success Engineering role is demanding and requires strong organizational skills and an ability to multitask.
  • You’ll work directly with all users to ensure they can get the most value from the platform.
  • The role is perfect for strong team players that want to have impact across the company and with our customers.

Matching Summary

The Customer Success Engineering role is demanding and requires strong organizational skills and an ability to multitask.

Skills & Requirements

Must-have

  • Understand SaaS tools
  • Read API documentation
  • Understand customer data building blocks
  • Cross-functional collaboration
  • Deliver optimal customer experiences
  • Strong team player

Nice-to-have

  • Hungry to learn
  • Willing to ask questions
  • Take initiative
  • Comfortable with ambiguity
  • Challenge the status quo

Key Requirements

  • 2+ years in a customer-facing role
  • Technical background
  • Conversant in SQL or willing to learn
  • High proficiency in English
  • Ability to adapt to changing work environment
  • Thorough understanding of the technology industry

Work Rights

Not specified

Tailored Resume

Cover Letter