Renewal Representative

Postman

Bengaluru, India
Not specified; not specified; comprehensive benefi...
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2+ years experience in renewals or sales support
Experience managing high transaction volume book of business
Proficiency with salesforce and billing platforms
** Postman is seeking a proactive Renewal Representative to manage customer renewals within a fast-paced SaaS environment. This role involves engaging with customers to ensure timely renewals, identifying upsell opportunities, and collaborating with teams to enhance the renewal process. **

Job Summary

  • Postman is seeking a proactive Renewal Representative to own the customer renewal experience in a fast-moving SaaS environment.
  • The role involves managing a high volume of renewal opportunities, identifying upsell potential, and collaborating with Customer Success teams.
  • Employees benefit from full medical coverage, flexible PTO, wellness reimbursement, and a collaborative office culture in Bangalore.

Matching Summary

Match Score: 75

** Postman is seeking a proactive Renewal Representative to manage customer renewals within a fast-paced SaaS environment. This role involves engaging with customers to ensure timely renewals, identifying upsell opportunities, and collaborating with teams to enhance the renewal process. **

Salary

Not specified; Not specified; Comprehensive benefits including medical coverage and lunch stipend

Skills & Requirements

Must-have

  • 2+ years experience in renewals or sales support
  • Experience managing high transaction volume book of business
  • Proficiency with Salesforce and billing platforms

Nice-to-have

  • Experience in PLG model with freemium motions
  • Strong communication and negotiation skills
  • Familiarity with Gainsight or similar platforms

Key Requirements

  • 2+ years of experience in renewals, customer success, or operations
  • Comfortable using tools like Salesforce, Gainsight, and Stripe
  • Highly organized with strong attention to detail

Work Rights

Not specified

Tailored Resume

Cover Letter