Duty Manager (h/f)

Sofitel Brisbane Central

M'diq, Morocco
On-site
Supervise hotel operations
Ensure customer satisfaction
Handle operational situations
The Duty Manager will be responsible for the smooth running of daily hotel operations, ensuring an impeccable customer experience at all times

Job Summary

  • The Duty Manager will be responsible for the smooth running of daily hotel operations, ensuring an impeccable customer experience at all times.
  • Key missions include supervising all hotel operations (accommodation, catering, services), managing operational situations, and handling customer complaints.
  • The role requires coordinating teams, ensuring fluid communication between departments, and adhering to internal procedures, safety norms, and quality standards.

Matching Summary

The Duty Manager will be responsible for the smooth running of daily hotel operations, ensuring an impeccable customer experience at all times.

Skills & Requirements

Must-have

  • Supervise hotel operations
  • Ensure customer satisfaction
  • Handle operational situations
  • Coordinate teams
  • Adhere to safety standards

Nice-to-have

  • Leadership and priority management
  • Excellent presentation skills
  • Flexibility and responsibility

Key Requirements

  • Bac+3 minimum in hotel management
  • Proven experience in similar role
  • Fluency in French and English

Work Rights

Not specified

Tailored Resume

Cover Letter