Director Of Payments Operations

Weave Communications, Inc.

Lehi, UT, US
**
Deep fintech payments industry experience
Smb payments operations expertise
Payment lifecycle management oversight
** Weave Communications, Inc. is seeking a Director of Payments Operations to lead the transformation of their payments product within the healthcare sector. The ideal candidate will possess extensive experience in the FinTech/payments industry, particularly with small and medium-sized businesses, and will be responsible for optimizing payment operations and driving growth strategies. **

Job Summary

  • The Director of Payments Operations will drive the transformation of Weave's payments product to dominate healthcare payments and scale operations for revenue growth.
  • This role involves overseeing the full payment lifecycle including onboarding, processing, settlement, reconciliation, chargebacks, refunds, and payouts while optimizing operational workflows.
  • The ideal candidate must partner with Product and Engineering to launch new capabilities and maintain strong relationships with payment processing partners like Stripe.

Matching Summary

Match Score: 75

** Weave Communications, Inc. is seeking a Director of Payments Operations to lead the transformation of their payments product within the healthcare sector. The ideal candidate will possess extensive experience in the FinTech/payments industry, particularly with small and medium-sized businesses, and will be responsible for optimizing payment operations and driving growth strategies. **

Skills & Requirements

Must-have

  • Deep FinTech payments industry experience
  • SMB payments operations expertise
  • Payment lifecycle management oversight
  • Stripe payment processor relationship management
  • Cross-functional team leadership skills

Nice-to-have

  • Healthcare vertical DSO experience
  • Vertically integrated SaaS background
  • Strategic vendor evaluation passion
  • High emotional intelligence interpersonal skills
  • Market trend anticipation ability

Key Requirements

  • Strong understanding of Card Brand Interchange
  • Experience with flat rate and IC+ pricing models
  • Proven success influencing cross-functional teams
  • Ability to work in a rapidly scaling environment

Work Rights

Not specified

Tailored Resume

Cover Letter