Customer Success Manager, Director - Healthcare (payer & Provider)

Salesforce

Multiple Locations
Base: $171,200 - $298,400 annually; bonus/equity: ...
Trusted advisor role
Customer relationship management
Salesforce platform expertise
As a Customer Success Manager (CSM), Director, you will serve as a named resource and partner for Salesforce’s customer organizations, forging deep relationships and maintaining an awareness of key events, needs, potential risks, and value drivers

Job Summary

  • As a Customer Success Manager (CSM), Director, you will serve as a named resource and partner for Salesforce’s customer organizations, forging deep relationships and maintaining an awareness of key events, needs, potential risks, and value drivers.
  • This CSM Director position will be aligned to the Healthcare (Payer & Provider) customer segment, supporting business priorities and aligning Salesforce capabilities to business outcomes.
  • Salesforce offers a variety of benefits to help you live well including time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.

Matching Summary

As a Customer Success Manager (CSM), Director, you will serve as a named resource and partner for Salesforce’s customer organizations, forging deep relationships and maintaining an awareness of key events, needs, potential risks, and value drivers.

Salary

Base: $171,200 - $298,400 annually; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), employee stock purchasing program

Skills & Requirements

Must-have

  • Trusted advisor role
  • Customer relationship management
  • Salesforce platform expertise
  • Healthcare industry knowledge
  • Cross-functional collaboration

Nice-to-have

  • AI and Agentforce focus
  • Consultative and communication skills
  • Executive-level engagement
  • Driving business value

Key Requirements

  • 9+ years relevant industry expertise
  • Salesforce product and platform knowledge
  • Strong consultative skills
  • Executive-level interpersonal skills

Work Rights

Not specified

Tailored Resume

Cover Letter