Technical Support Engineer 1

Agiloft

United States, United States
On-site
Customer technical support inquiries
Handle customer calls
Submit and update support tickets
As the most trusted global leader in data-first contract lifecycle management (CLM) software, Agiloft helps organizations manage the end-to-end process of proposing, negotiating, signing, and leveraging contracts using our flexible Data-first Agreement Platform (DAP)

Job Summary

  • As the most trusted global leader in data-first contract lifecycle management (CLM) software, Agiloft helps organizations manage the end-to-end process of proposing, negotiating, signing, and leveraging contracts using our flexible Data-first Agreement Platform (DAP).
  • The Technical Support Engineer 1 is on the front lines of delivering excellent experiences for Agiloft customers.
  • We believe that the way to build the strongest, most vibrant place to work is to bring in individuals from all walks of life, and to support them in bringing their authentic selves to their day, every day.

Matching Summary

As the most trusted global leader in data-first contract lifecycle management (CLM) software, Agiloft helps organizations manage the end-to-end process of proposing, negotiating, signing, and leveraging contracts using our flexible Data-first Agreement Platform (DAP).

Skills & Requirements

Must-have

  • Customer technical support inquiries
  • Handle customer calls
  • Submit and update support tickets
  • Product installation
  • Server refreshes

Nice-to-have

  • Enterprise software background
  • Passion for helping others
  • Authentic selves at work
  • Healthy work/life balance

Key Requirements

  • Background in customer support
  • Ability to learn quickly

Work Rights

Not specified

Tailored Resume

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