Acquire Intelligence is an award-winning global outsourcer providing contact center and back office services, aiming to help businesses work smarter through people, processes, and automation
Job Summary
Acquire Intelligence is an award-winning global outsourcer providing contact center and back office services, aiming to help businesses work smarter through people, processes, and automation.
The role involves coordinating ICT skill groups, managing client expectations, translating project scopes, overseeing global ICT On-site Support teams, and ensuring data privacy.
Benefits include weekly pay runs, opportunities for internal career growth, employee referral bonuses, and working in a fun, collaborative environment focused on making an impact.
Matching Summary
Acquire Intelligence is an award-winning global outsourcer providing contact center and back office services, aiming to help businesses work smarter through people, processes, and automation.
Skills & Requirements
Must-have
ICT infrastructure fundamentals
Microsoft 365, Azure, Teams administration
IT service management principles (ITIL)
Manage geographically distributed teams
Proactive, solutions-focused approach
Strong organisational and coordination skills
Nice-to-have
Award-winning global outsourcer
Innovation and teamwork culture
Meaningful work and collaboration
Continuous improvement mindset
Adaptable and resilient in dynamic environments
Key Requirements
Experience managing or supporting geographically distributed teams
Knowledge of IT service management principles and frameworks (ITIL)