Officer, Customer Relations (12 Months)

Banklife

Hybrid
Strong communication skills
Customer-oriented problem-solving
Experience in financial services
We are seeking a proactive and customer-focused Officer to join our team

Job Summary

  • We are seeking a proactive and customer-focused Officer to join our team.
  • You will manage employer and member enquiries and ensure timely follow-up on all cases.
  • We’ll empower you to learn and grow the career you want.

Matching Summary

We are seeking a proactive and customer-focused Officer to join our team.

Skills & Requirements

Must-have

  • Strong communication skills
  • Customer-oriented problem-solving
  • Experience in financial services

Nice-to-have

  • Experience in MPF administration
  • Ability to conduct training
  • Strong analytical mindset

Key Requirements

  • Diploma or bachelor’s degree
  • 3-4 years of customer service experience
  • Proficient in MS Office

Work Rights

Not specified

Tailored Resume

Cover Letter