Customer Service Representative

Destination Pet

Wescott Acres, SC, United States
Base: $11.00ph doe; tips: + tips; benefits: telehe...
On-site
Handling phones and customers
Greeting pet parents and pets
Answering phones with a smile
Destination Pet is seeking a Customer Service Representative for their Wescott Acres Luxury Pet Resort. The role emphasizes providing exceptional customer service to pet parents while ensuring a welcoming environment for both pets and their owners

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • Responsibilities include welcoming pet parents and their furry VIPs, answering phones, touring new clients, managing check-ins/check-outs, handling payments, and responding to complaints.
  • Perks include Telehealth, 401k, and Pet Insurance, with pay starting at $11.00/hour DOE + tips.

Matching Summary

Match Score: 85

Destination Pet is seeking a Customer Service Representative for their Wescott Acres Luxury Pet Resort. The role emphasizes providing exceptional customer service to pet parents while ensuring a welcoming environment for both pets and their owners.

Salary

Base: $11.00/hour DOE; Tips: + tips; Benefits: Telehealth, 401k, Pet Insurance

Skills & Requirements

Must-have

  • handling phones and customers
  • greeting pet parents and pets
  • answering phones with a smile
  • managing check-ins and check-outs
  • handling cash and cards
  • responding to complaints with patience

Nice-to-have

  • fluent in human and hound
  • concierge and chaos coordinator
  • love pets and people
  • organized rockstar
  • charm of a customer service pro

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter