Student Services Advisor (campus)

Torrens University Australia

Melbourne, Victoria, Australia
Not specified; not specified; study free in course...
2+ years front of house customer service experience
Strong ability to resolve complex student enquiries
Knowledge of salesforce or microsoft dynamics preferred
The role serves as the primary point of contact for students, managing enquiries from beginning to end to ensure a best-in-class experience

Job Summary

  • The role serves as the primary point of contact for students, managing enquiries from beginning to end to ensure a best-in-class experience.
  • Torrens University is a Certified B Corporation and Australia's fastest-growing university committed to increasing access to higher education for all learners.
  • Employees benefit from free study in relevant courses, a values-driven culture, and endless opportunities for professional development within a global community.

Matching Summary

The role serves as the primary point of contact for students, managing enquiries from beginning to end to ensure a best-in-class experience.

Salary

Not specified; Not specified; Study free in course/degree related to position

Skills & Requirements

Must-have

  • 2+ years front of house customer service experience
  • Strong ability to resolve complex student enquiries
  • Knowledge of Salesforce or Microsoft Dynamics preferred

Nice-to-have

  • Understanding of higher education environment
  • Proactive mindset eager to grow career
  • Natural ability to connect with diverse people

Key Requirements

  • 2+ years experience in customer service or front of house roles
  • Working knowledge of Salesforce and Microsoft Dynamics highly regarded
  • Ability to build cross-functional relationships within the organisation

Work Rights

Not specified

Tailored Resume

Cover Letter