Digital Workplace Engineer (2nd Line)

IAG GBS Poland sp. z o.o.

Krakow, Poland
2-3 years enterprise experience
Microsoft intune device management
Servicenow itsm tool proficiency
The Digital Workplace Engineer will provide 2nd line support for the Digital Employee Experience structure within IAG GBS

Job Summary

  • The Digital Workplace Engineer will provide 2nd line support for the Digital Employee Experience structure within IAG GBS.
  • Responsibilities include managing device image deployment, resolving incident escalations, and maintaining physical asset inventory in Krakow.
  • The role offers a challenging career in a dynamic global organization with benefits including health insurance, pension, and performance bonuses.

Matching Summary

The Digital Workplace Engineer will provide 2nd line support for the Digital Employee Experience structure within IAG GBS.

Skills & Requirements

Must-have

  • 2-3 years enterprise experience
  • Microsoft Intune device management
  • ServiceNow ITSM tool proficiency
  • OS installation and software deployment
  • Printer and hardware support

Nice-to-have

  • A+ certification advantage
  • MD-102 Microsoft Endpoint Administrator
  • MS-102 Microsoft 365 Administrator
  • Team player in multi-cultural environment
  • Occasional travel to European sites

Key Requirements

  • 2-3 years minimum experience in large scale enterprise
  • Knowledge of Microsoft Configuration Manager and Intune
  • Familiarity with ServiceNow as ITSM tool
  • Ability to manage print solutions like Papercut or Ricoh

Work Rights

Not specified

Tailored Resume

Cover Letter