Client Service Representative (thailand)

Sonoco Employees Benefit Trust

Chonburi, Thailand
Hybrid
2-3 years client account servicing experience
Thai language capability required
Project management skills for end-to-end accounts
Sonoco Employees Benefit Trust is seeking a Client Service Representative in Chonburi, Thailand, to manage client accounts while delivering excellent customer service. The role involves mentoring junior staff and ensuring client expectations are met within specified timelines

Job Summary

  • The Client Service Representative will manage day-to-day client account requirements while delivering excellent customer service in the print and packaging sector.
  • This role requires coaching and supporting junior staff members to ensure all designated client accounts meet necessary KPIs and timelines.
  • Candidates must possess Thai language capability and have 2-3 years of experience in servicing client accounts with project management skills.

Matching Summary

Match Score: 85

Sonoco Employees Benefit Trust is seeking a Client Service Representative in Chonburi, Thailand, to manage client accounts while delivering excellent customer service. The role involves mentoring junior staff and ensuring client expectations are met within specified timelines.

Skills & Requirements

Must-have

  • 2-3 years client account servicing experience
  • Thai language capability required
  • Project management skills for end-to-end accounts
  • Print or packaging industry knowledge
  • English written and spoken proficiency

Nice-to-have

  • Coaching and mentoring junior staff
  • Process improvement initiative support
  • System testing and technology adoption
  • Artwork management tool usage

Key Requirements

  • 2-3 years of client account experience
  • Thai language capability
  • Print or packaging knowledge
  • End-to-end account management skills

Work Rights

Thai language capability required; citizenship status not specified

Tailored Resume

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