Assistant.e Gérant.e

H&M

Montréal, Canada
On-site
Support store sales and profit goals
Ensure best customer experience
Manage team performance and development
Assistant Store Managers are responsible for supporting store sales and profit goals by establishing a plan to deliver the best customer experience

Job Summary

  • Assistant Store Managers are responsible for supporting store sales and profit goals by establishing a plan to deliver the best customer experience.
  • This role involves managing the team for recruitment, training, development, and succession planning, while evaluating and managing team performance.
  • H&M offers an dynamic, team-oriented work environment with infinite growth and development opportunities, along with employee discounts and various benefits.

Matching Summary

Assistant Store Managers are responsible for supporting store sales and profit goals by establishing a plan to deliver the best customer experience.

Skills & Requirements

Must-have

  • support store sales and profit goals
  • ensure best customer experience
  • manage team performance and development
  • adhere to legal requirements and H&M standards
  • analyze sales performance indicators
  • execute operational routines and tasks
  • prevent loss and ensure safety guidelines

Nice-to-have

  • open, positive, creative personality
  • passion for customer service
  • work in a dynamic environment
  • detail-oriented
  • encourage feedback
  • dress according to personality

Key Requirements

  • 1-2 years transferable work experience
  • ability to lift up to 20 pounds
  • ability to coach and counsel staff
  • basic computer skills
  • availability evenings and weekends
  • ability to travel to support other stores

Work Rights

Not specified

Tailored Resume

Cover Letter