Patient Service Representative (psr) - Clinic

Advocate Health

Chicago, Illinois, US
Base: $19.80 - $29.70; bonus/equity: not specified...
High school diploma or equivalent
One to two years customer service experience
Experience handling difficult callers
This role involves providing efficient, high-quality service to patients through registration, scheduling, and billing verification in a busy office setting

Job Summary

  • This role involves providing efficient, high-quality service to patients through registration, scheduling, and billing verification in a busy office setting.
  • The position requires rotating coverage across various specialties including Immediate Care and managing complex patient inquiries regarding referrals and test results.
  • Advocate Health offers a comprehensive benefits suite including health insurance, retirement plans with employer match, and paid time off.

Matching Summary

This role involves providing efficient, high-quality service to patients through registration, scheduling, and billing verification in a busy office setting.

Salary

Base: $19.80 - $29.70; Bonus/Equity: Not specified; Benefits: Comprehensive suite including medical, dental, vision, and retirement match

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • One to two years customer service experience
  • Experience handling difficult callers
  • CRT/PC experience in customer service
  • Ability to lift up to 35 pounds

Nice-to-have

  • Spanish speaker preferred
  • Working knowledge of eClinicalWorks system
  • Strong communication skills
  • Problem-solving for billing issues

Key Requirements

  • High school diploma or equivalent
  • 1-2 years related customer service experience
  • Experience handling difficult customers

Work Rights

Not specified

Tailored Resume

Cover Letter