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The Body Shop International Ltd

Scarborough, ON, CA
**
Customer facing role experience
People leadership experience
Team development experience
** The Body Shop International Ltd is seeking a passionate and inspirational leader for a retail position in Scarborough, ON, focused on driving sales and enhancing customer experiences while promoting the brand’s ethical values. The ideal candidate will have a background in customer-facing roles and team development, with a commitment to the company's mission of making a positive impact on society and the environment. **

Job Summary

  • As an inspirational leader & activist, with enthusiasm for our brand and a strong connection to our purpose, you will partner with the Shop Manager to drive the store & your team to deliver retail excellence, strong sales results & an engaging customer experience.
  • Lead & work as part of a successful, engaged team to best meet the needs of our customers and help to shape a customer focused store experience by supporting the Shop Manager in leading the team to drive customer engagement through our products, campaigns & activism, bringing our brand to life.
  • Benefits start within your first month, including comprehensive onboarding, training hours, a 50% discount on regular product, paid volunteer days, and opportunities to grow within the Brand.

Matching Summary

Match Score: 75

** The Body Shop International Ltd is seeking a passionate and inspirational leader for a retail position in Scarborough, ON, focused on driving sales and enhancing customer experiences while promoting the brand’s ethical values. The ideal candidate will have a background in customer-facing roles and team development, with a commitment to the company's mission of making a positive impact on society and the environment. **

Skills & Requirements

Must-have

  • customer facing role experience
  • people leadership experience
  • team development experience
  • meet sales targets
  • outstanding planning skills
  • outstanding organizing skills
  • collaborative work
  • feedback culture
  • outstanding problem solving
  • outstanding communication skills
  • use data for decisions
  • Microsoft Office Suite

Nice-to-have

  • inspirational leader
  • activist mindset
  • enthusiasm for brand
  • connection to purpose
  • engaging customer experience
  • beauty market knowledge
  • competitor knowledge
  • product knowledge
  • flexible hours
  • paid volunteer days
  • real living wage

Key Requirements

  • Experience in a customer facing role
  • People leadership experience
  • Team development experience
  • Ability to meet sales & performance targets
  • Outstanding planning & organizing skills
  • Ability to work collaboratively
  • Outstanding problem solving & communication skills
  • Experience using data (KPI’s) to make sound business decisions preferred
  • Comfortable with Microsoft Office Suite
  • Work flexible hours

Work Rights

Not specified

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