Risk Specialist - Hi, Spiv

Amazon

United States
On-site
Video verification
Document investigations
Risk management
Amazon's Selling Partner Identity Verification (SPIV) team is seeking a Risk Specialist to investigate and mitigate risks associated with identity and payment instrument abuse. The role emphasizes video verification, process improvement, and collaboration with various teams to enhance customer experience and uphold Amazon's standards against bad actors

Job Summary

  • Amazon's Selling Partner Identity Verification (SPIV) team works to ensure that bad actors cannot profit from using our services to abuse Customers, Selling Partners or our Store.
  • We execute this through In-Person Investigations (IPI) and we believe in holistic review of accounts which includes registration exploits, listings abuse, counterfeit, product review abuse, fraudulent MO's, relations, ownership transfer, drop shipping, external identity verification tools.
  • Performs investigation through calling (video verification) and appeals process based on high judgement to identify bad actors in Fulfillment Centre.

Matching Summary

Match Score: 85

Amazon's Selling Partner Identity Verification (SPIV) team is seeking a Risk Specialist to investigate and mitigate risks associated with identity and payment instrument abuse. The role emphasizes video verification, process improvement, and collaboration with various teams to enhance customer experience and uphold Amazon's standards against bad actors.

Skills & Requirements

Must-have

  • video verification
  • document investigations
  • risk management
  • process improvement
  • enforcement review
  • risk mining

Nice-to-have

  • holistic review of accounts
  • solving problems
  • taking on every challenge
  • exceptional amount of pride
  • minimal supervision

Key Requirements

  • high judgement
  • limited guidance
  • minimal supervision
  • minimal supervision

Work Rights

Not specified

Tailored Resume

Cover Letter