Guest Services Supervisor

Albuquerque Convention Center

Kent, WA, United States
Base: $21.95; bonus/equity: not specified; benefit...
Exceptional customer service
Handle guest incidents
Maintain reporting standards
Responsible for overseeing Guest Services staff, assigning duties, and ensuring all team members provide exceptional customer service

Job Summary

  • Responsible for overseeing Guest Services staff, assigning duties, and ensuring all team members provide exceptional customer service.
  • Handle guest-related incidents, including but not limited to, injuries, illnesses and inappropriate behavior.
  • Employees are eligible to join our 401K after 1 year and 1000 hours of service, with Medical, Dental & Vision benefits available after 1560 hours.

Matching Summary

Responsible for overseeing Guest Services staff, assigning duties, and ensuring all team members provide exceptional customer service.

Salary

Base: $21.95; Bonus/Equity: Not specified; Benefits: Medical, Dental & Vision after 1560 hours

Skills & Requirements

Must-have

  • Exceptional customer service
  • Handle guest incidents
  • Maintain reporting standards
  • Uphold safe environment
  • Work under pressure

Nice-to-have

  • Calm and courteous demeanor
  • Team operations support
  • Fast-paced environment

Key Requirements

  • 1 year supervisor experience preferred
  • Stand, walk, climb stairs duration of shift
  • Work nights, weekends, holidays
  • Communicate effectively English
  • Work authorization not specified

Work Rights

Not specified

Tailored Resume

Cover Letter