Customer Service Specialist Senior

Service Corporation International

Houston, TX, US
Onsite
Three years of collections experience
Knowledge of basic accounting principles
Proficient in microsoft excel and access
The role involves acting as a liaison between the company and first-party providers for specific campaign tasks

Job Summary

  • The role involves acting as a liaison between the company and first-party providers for specific campaign tasks.
  • Associates are responsible for reviewing daily campaign statistics and reporting performance variances to supervisors.
  • The position requires resolving escalated items and collaborating with IT departments to resolve reporting discrepancies.

Matching Summary

The role involves acting as a liaison between the company and first-party providers for specific campaign tasks.

Skills & Requirements

Must-have

  • Three years of collections experience
  • Knowledge of basic accounting principles
  • Proficient in Microsoft Excel and Access

Nice-to-have

  • Strong communication and interpersonal skills
  • Flexible and adaptable to fast-paced environment
  • Proactive approach with new ideas

Key Requirements

  • High school diploma required
  • Minimum three years of experience in Collections or Customer Service
  • Experience in related discipline equivalent to specified requirements

Work Rights

Not specified

Tailored Resume

Cover Letter