Future Opportunities: Benefits Advocate

Gusto, Inc.

Denver, CO, US
Base: $21.00–$35.00 ph; bonus/equity: rsus include...
On-site
3-6 years customer experience
1+ year health insurance benefits experience
Inbound and outbound phone interactions
Gusto is seeking motivated professionals to act as the single point of contact for health insurance benefits support and renewal inquiries

Job Summary

  • Gusto is seeking motivated professionals to act as the single point of contact for health insurance benefits support and renewal inquiries.
  • The role involves leveraging AI-assisted tools to accelerate research while upholding accuracy and compliance during customer interactions.
  • Employees will help employers secure group benefits for the first time and guide them through annual decision-making processes.

Matching Summary

Gusto is seeking motivated professionals to act as the single point of contact for health insurance benefits support and renewal inquiries.

Salary

Base: $21.00–$35.00 per hour; Bonus/Equity: RSUs included for full-time employees; Benefits: Competitive base pay and equity

Skills & Requirements

Must-have

  • 3-6 years customer experience
  • 1+ year health insurance benefits experience
  • Inbound and outbound phone interactions
  • Salesforce and Zoom proficiency
  • Churn risk identification and mitigation

Nice-to-have

  • Account Management experience preferred
  • Life & Health Insurance Producers Licensure
  • Creative problem-solving in ambiguity
  • Consultative environment adaptability

Key Requirements

  • 3-6 years customer experience
  • 1+ year full-time health insurance benefits experience
  • Life & Health Insurance Producers Licensure (preferred)
  • Experience with Salesforce, Zoom, Google Suite

Work Rights

Not specified

Tailored Resume

Cover Letter