Reservation Consultant - Telemarketing

WYNDHAM

Outbound/inbound calls
Promoting and selling packages
Setting tour presentation details
Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands

Job Summary

  • Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands.
  • PRINCIPAL RESPONSIBILITIES include making outbound/inbound calls promoting and selling packages, converting certificates to bookings, searching for accommodation availability, and setting tour presentation details.
  • Hospitality is at the heart of all we do at Travel + Leisure Co., offering an inclusive environment where excellence is delivered, and fun is had together.

Matching Summary

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands.

Skills & Requirements

Must-have

  • Outbound/Inbound calls
  • Promoting and selling packages
  • Setting tour presentation details
  • Adhering to policies and procedures
  • Maximizing all enquiry channels

Nice-to-have

  • Count on Me! Service
  • Positive, can-do attitude
  • Inspiring, creating, improving processes
  • Displaying integrity
  • Upbeat work relation with co-workers

Key Requirements

  • Previous telesales experience preferred
  • Exceptional telephone manner
  • Committed to excellent customer service
  • Ability to learn and use scripts
  • Ability to learn objection handling
  • Skilled in controlling phone conversation
  • Ability to maintain production requirements

Work Rights

Not specified

Tailored Resume

Cover Letter