Customer Engagement Manager

Ryder System

United States
Base: $60,000 + commission; bonus/equity: not spec...
On-site
Sales process utilization
Customer education and development
Sales quotas and profit targets
Ryder System is seeking a Customer Engagement Manager responsible for managing assigned accounts and enhancing customer interest in Ryder's various services. The role involves maintaining customer relationships, achieving sales quotas, and ensuring service delivery

Job Summary

  • The Customer Engagement Manager is responsible for managing assigned accounts and educating customers on additional Ryder services.
  • Key functions include attaining sales quotas, developing sales penetration plans, and maintaining strong customer relationships.
  • The role requires ensuring contracted services are delivered, managing customer satisfaction, and updating CRM with account details.

Matching Summary

Match Score: 85

Ryder System is seeking a Customer Engagement Manager responsible for managing assigned accounts and enhancing customer interest in Ryder's various services. The role involves maintaining customer relationships, achieving sales quotas, and ensuring service delivery.

Salary

Base: $60,000 + commission; Bonus/Equity: Not specified; Benefits: Comprehensive health and welfare benefits, 401(k)

Skills & Requirements

Must-have

  • Sales Process Utilization
  • Customer Education and Development
  • Sales Quotas and Profit Targets
  • Customer Satisfaction Perception Management
  • Competitive Alternatives Knowledge

Nice-to-have

  • Collaborative Upsell Opportunities
  • Proactive Problem Anticipation
  • Continuous Dialogue with Staff

Key Requirements

  • Bachelor's degree or equivalent experience
  • 2 years of customer service experience
  • 2 years of customer sales experience
  • Sales skills
  • Account Management skills
  • Negotiation skills
  • Contractual leasing knowledge
  • Pricing knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter