Call Center Talent Pool Req (colorado)

FreedomCare

Denver, CO, United States
On-site
Excellent customer service skills
Excellent verbal and written communication
Good listening skills
We're building a talent pool of strong customer service professionals for FreedomCare Colorado

Job Summary

  • We're building a talent pool of strong customer service professionals for FreedomCare Colorado.
  • These are hybrid positions that will require all employees to commute into our FreedomCare Colorado office 3 days per week.
  • You'll play a vital role in supporting individuals and their families in need.

Matching Summary

We're building a talent pool of strong customer service professionals for FreedomCare Colorado.

Skills & Requirements

Must-have

  • excellent customer service skills
  • excellent verbal and written communication
  • good listening skills
  • emotional intelligence
  • problem-solving under pressure
  • strong time management skills
  • computer proficiency
  • ability to manage multiple responsibilities

Nice-to-have

  • passion for helping others
  • ability to show empathy
  • active listening
  • patience
  • work well in a team
  • defusing and de-escalating frustrated callers

Key Requirements

  • Must have US work authorization
  • Hybrid work model requires 3 days in office

Work Rights

Not specified

Tailored Resume

Cover Letter