Program Manager - Ai Help Experience

Canva

Sydney, Australia
Remote
Jira ecosystem management
Streamline delivery across teams
Scale operational excellence
This newly created role will own and evolve our group-wide JIRA ecosystem, streamline delivery across teams, and scale operational excellence across Engineering, Product, and Design, and proactively identify AI-driven automation opportunities within the group

Job Summary

  • This newly created role will own and evolve our group-wide JIRA ecosystem, streamline delivery across teams, and scale operational excellence across Engineering, Product, and Design, and proactively identify AI-driven automation opportunities within the group.
  • You’ll play a key role in how the User Help Experience group operates, freeing leaders to focus on strategic priorities while improving transparency, alignment, and delivery speed across AI-driven initiatives.
  • We also offer a range of benefits to set you up for every success in and outside of work.

Matching Summary

This newly created role will own and evolve our group-wide JIRA ecosystem, streamline delivery across teams, and scale operational excellence across Engineering, Product, and Design, and proactively identify AI-driven automation opportunities within the group.

Skills & Requirements

Must-have

  • JIRA ecosystem management
  • streamline delivery across teams
  • scale operational excellence
  • AI-driven automation opportunities
  • data-driven reports and forecasts
  • cross-functional collaboration

Nice-to-have

  • Chief of Staff experience
  • consulting background
  • investment banking background
  • can-do attitude
  • Chief Wrangler

Key Requirements

  • 5+ years in program or project management
  • Deep expertise in JIRA, Confluence
  • Hands-on experience with Agile methodologies
  • Proven track record of coordinating cross-functional teams
  • Experience working closely with Product, Engineering, and Design teams
  • Strong communicator
  • Skilled in stakeholder engagement and influence
  • Hands on experience leveraging AI to drive automation
  • Advanced Excel analytics
  • familiarity with data visualization tools

Work Rights

Not specified

Tailored Resume

Cover Letter