Principal Operational Excellence Specialist

SimCorp AS

Warsaw, Poland
2d onsite
Mission-critical services experience
Itil incident, problem, change management
Analytical and planning skills
The Senior/Lead Operational Excellence Specialist ensures high-quality, reliable, and consistent operational service delivery across SimCorp’s PaaS operations, acting as a key point of escalation for critical incidents

Job Summary

  • The Senior/Lead Operational Excellence Specialist ensures high-quality, reliable, and consistent operational service delivery across SimCorp’s PaaS operations, acting as a key point of escalation for critical incidents.
  • Responsibilities include leading incident resolution, driving root cause analysis through Problem Management, and overseeing Change Management activities across hosted environments to minimize client impact.
  • SimCorp offers a collaborative, diverse, and inclusive global environment with learning and development programs, contributing to operational excellence that directly impacts clients and business outcomes.

Matching Summary

The Senior/Lead Operational Excellence Specialist ensures high-quality, reliable, and consistent operational service delivery across SimCorp’s PaaS operations, acting as a key point of escalation for critical incidents.

Skills & Requirements

Must-have

  • mission-critical services experience
  • ITIL Incident, Problem, Change Management
  • analytical and planning skills
  • proactive and accountable mindset
  • collaboration with global teams
  • SaaS and on-premise solutions

Nice-to-have

  • agile methodologies familiarity
  • innovative and curious mindset
  • people-centered organization focus
  • skills development and growth

Key Requirements

  • 3-5+ years operational experience
  • ITIL certification or equivalent experience
  • Excellent written and verbal communication

Work Rights

Not specified

Tailored Resume

Cover Letter