Patient Scheduling Coordinator, Senior

Wake Forest Baptist Medical Center

Winston-Salem, North Carolina, US
Base: $21.85 - $32.80; bonus/equity: not specified...
Not specified
Answering incoming phone lines
Scheduling appointments and ancillary studies
Obtaining insurance authorizations
Wake Forest Baptist Medical Center is seeking a Senior Patient Scheduling Coordinator for their Otolaryngology Clinics, requiring a high school diploma and three years of experience in consumer services. The role involves managing patient appointments, coordinating insurance authorizations, and ensuring efficient communication within the clinic

Job Summary

  • Answers incoming phone lines for specialty care team and maintains pre-determined abandon rates.
  • Schedules appointments and ancillary studies for patients, ensuring authorizations are obtained and updating the computer system.
  • Advocate Health offers a comprehensive suite of Total Rewards including competitive compensation, generous retirement offerings, and programs that invest in your career development.

Matching Summary

Match Score: 75

Wake Forest Baptist Medical Center is seeking a Senior Patient Scheduling Coordinator for their Otolaryngology Clinics, requiring a high school diploma and three years of experience in consumer services. The role involves managing patient appointments, coordinating insurance authorizations, and ensuring efficient communication within the clinic.

Salary

Base: $21.85 - $32.80; Bonus/Equity: Not specified; Benefits: Comprehensive suite of Total Rewards

Skills & Requirements

Must-have

  • Answering incoming phone lines
  • Scheduling appointments and ancillary studies
  • Obtaining insurance authorizations
  • Reviewing returned studies
  • Managing urgent and emergent requests
  • Handling multiple calls in stressful environment

Nice-to-have

  • Maintain positive attitude
  • Works independently without direct supervision
  • Self-motivated

Key Requirements

  • High school diploma or GED equivalent
  • Three years' experience in direct consumer services
  • Demonstrated ability to resolve problems under stressful conditions
  • Experience handling multiple calls
  • Experience in surgical specialty environment
  • Working knowledge of medical terminology

Work Rights

Not specified

Tailored Resume

Cover Letter