Manager - Claims Operations

899

Sydney, NSW, Australia
Not specified; annual compyny incentive scheme inc...
Fully remote
Proven experience leading claims operations
Ctp or personal injury claims environment
Strong track record driving performance
You will lead and coordinate multiple Case Management teams across New South Wales and South Australia while ensuring high-quality customer outcomes

Job Summary

  • You will lead and coordinate multiple Case Management teams across New South Wales and South Australia while ensuring high-quality customer outcomes.
  • The role involves coaching Group Managers and Team Leaders to uplift capability and engagement within a diverse team culture.
  • EML offers comprehensive benefits including up to 16 weeks paid parental leave, flexible work arrangements, and access to a corporate wellbeing program.

Matching Summary

You will lead and coordinate multiple Case Management teams across New South Wales and South Australia while ensuring high-quality customer outcomes.

Salary

Not specified; Annual company incentive scheme included; Salary reviews available

Skills & Requirements

Must-have

  • Proven experience leading claims operations
  • CTP or personal injury claims environment
  • Strong track record driving performance
  • Commercially minded stakeholder management
  • Hands-on leadership capability

Nice-to-have

  • Ability to influence at senior levels
  • Resilient leader building accountable teams
  • Experience shaping strategy for growth
  • Commitment to continuous improvement

Key Requirements

  • Proven experience in CTP claims operations
  • Personal injury claims environment background
  • Senior leadership and change management skills

Work Rights

Not specified

Tailored Resume

Cover Letter