Servicenow Data Analyst

pr.careers

Remote, TX, United States of America
Base: 86,800 usd - 165,200 usd; bonus/equity: not ...
Hybrid
Servicenow platform data analysis
Itil/service management framework knowledge
Servicenow dashboard and report building
At RTX, 185,000 great minds are united by purpose and inspired to solve the world’s most complex aerospace and defense problems

Job Summary

  • At RTX, 185,000 great minds are united by purpose and inspired to solve the world’s most complex aerospace and defense problems.
  • The ServiceNow Data Analyst will act as the guardian of platform data integrity and translate raw metrics into actionable insights for leadership.
  • RTX offers a robust total rewards package including healthcare, retirement benefits, flexible work schedules, and career development programs.

Matching Summary

At RTX, 185,000 great minds are united by purpose and inspired to solve the world’s most complex aerospace and defense problems.

Salary

Base: 86,800 USD - 165,200 USD; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, life insurance, disability, 401(k) match, flexible spending accounts, paid time off

Skills & Requirements

Must-have

  • ServiceNow platform data analysis
  • ITIL/Service Management framework knowledge
  • ServiceNow dashboard and report building
  • Strong Excel skills including Pivot tables and VLOOKUP
  • Remote work environment

Nice-to-have

  • ITIL 4 Foundation certification
  • Basic SQL knowledge
  • Power BI experience
  • Customer service experience
  • Strong time management and prioritization
  • Energetic with excellent work ethic

Key Requirements

  • BA/BS degree or advanced degree in related field
  • 3+ years data analysis experience
  • 2+ years ServiceNow platform experience including Now Assist
  • U.S. Person status required

Work Rights

Must be a U.S. Person

Tailored Resume

Cover Letter