3rd Level Tech Support (m/w/d)

DocMorris N.V / TeleClinic

Not specified; benefits: up to €1,000 training bud...
Fully remote
Network infrastructure troubleshooting
Windows macos linux administration
Firewall antivirus edr expertise
DocMorris N.V / TeleClinic is seeking a 3rd Level Tech Support professional to enhance their telemedicine platform in Germany. The role requires strong technical skills in network infrastructure, troubleshooting, and effective communication with medical professionals

Job Summary

  • This role serves as the final escalation point for partner doctors, resolving complex technical issues that lower levels cannot solve.
  • The position requires deep expertise in network infrastructure including CIDR, subnets, VLANs, VPNs, and routing protocols.
  • Benefits include 30 days of vacation, up to €1,000 for further training, and access to employee stock options.

Matching Summary

Match Score: 85

DocMorris N.V / TeleClinic is seeking a 3rd Level Tech Support professional to enhance their telemedicine platform in Germany. The role requires strong technical skills in network infrastructure, troubleshooting, and effective communication with medical professionals.

Salary

Not specified; Benefits: Up to €1,000 training budget; Equity: Stock options available

Skills & Requirements

Must-have

  • Network infrastructure troubleshooting
  • Windows macOS Linux administration
  • Firewall antivirus EDR expertise
  • Remote support via TeamViewer
  • German native language proficiency

Nice-to-have

  • Telematik-Infrastruktur experience
  • Bash Python PowerShell knowledge
  • Mentoring and documentation skills
  • Collaboration with product teams

Key Requirements

  • Completed IT training or Computer Science degree
  • Long-term System Administration experience
  • Native German language skills required

Work Rights

Not specified

Tailored Resume

Cover Letter