Customer Banking Specialist Relief - Booragoon (22.5hr/wk)

Bankatvillage

Booragoon, Western Australia, Australia
Part-time onsite (22.5 hours/week, monday – friday 9:30 am – 2:00 pm)
Deliver seamless banking experience
Meaningful customer conversations
Respond to transactional needs
Bankatvillage is seeking a part-time Customer Banking Specialist for their Booragoon branch, responsible for providing exceptional customer service and support. The role involves engaging with customers, understanding their needs, and facilitating access to banking products and services during predetermined hours

Job Summary

  • Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers.
  • In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
  • We’re keen to support you with the next step in your career.

Matching Summary

Match Score: 85

Bankatvillage is seeking a part-time Customer Banking Specialist for their Booragoon branch, responsible for providing exceptional customer service and support. The role involves engaging with customers, understanding their needs, and facilitating access to banking products and services during predetermined hours.

Skills & Requirements

Must-have

  • deliver seamless banking experience
  • meaningful customer conversations
  • respond to transactional needs
  • Financial Health Checks
  • process loan applications
  • adhere to bank procedures
  • capture customer feedback

Nice-to-have

  • passion for service excellence
  • work independently and collaboratively
  • community event participation
  • proactive customer outreach

Key Requirements

  • Ability to ask right questions
  • Ability to find right solutions
  • Act with integrity
  • Place customer at centre
  • Ability to work in busy retail environment
  • See big picture for customers

Work Rights

Not specified

Tailored Resume

Cover Letter