Senior Swat Support Engineer (10am To 7pm Schedule)

SBDC

Costa Rica, Costa Rica
Fully remote
2+ years experience with erp applications
4+ years in customer support
Ability to work 10am to 7pm schedule
The SWAT Support Team focuses on improving customer performance and experience

Job Summary

  • The SWAT Support Team focuses on improving customer performance and experience.
  • As a SWAT Support Analyst, you will diagnose and troubleshoot technical software issues.
  • The company values integrity, empathy, and collaboration among its employees.

Matching Summary

The SWAT Support Team focuses on improving customer performance and experience.

Skills & Requirements

Must-have

  • 2+ years experience with ERP applications
  • 4+ years in customer support
  • Ability to work 10am to 7pm schedule

Nice-to-have

  • Previous Workday Support experience
  • Excellent analytical and problem-solving skills
  • Team player in a dynamic environment

Key Requirements

  • Experience with HCM, Payroll, or Financials ERP
  • Strong verbal and written communication skills
  • Experience with XML and REST web services

Work Rights

Not specified

Tailored Resume

Cover Letter