Associate Security Operation Engineer

Ensign Infosecurity Pte. Ltd

End user support for secure service edge
Incident management and troubleshooting
12-hour shift duties at client sites
The role involves providing day-to-day end user support for a Secure Service Edge solution in a 24/7 staffed operations environment

Job Summary

  • The role involves providing day-to-day end user support for a Secure Service Edge solution in a 24/7 staffed operations environment.
  • Candidates must be able to perform 12-hour shift duties including AM (8:00am to 8:00pm) and PM (8:00pm to 8:00am) shifts at client sites.
  • Entry level candidates with a passion for cyber security are welcome, and certification along with on-job training will be provided.

Matching Summary

The role involves providing day-to-day end user support for a Secure Service Edge solution in a 24/7 staffed operations environment.

Skills & Requirements

Must-have

  • End user support for Secure Service Edge
  • Incident management and troubleshooting
  • 12-hour shift duties at client sites
  • Network and cybersecurity knowledge
  • Service request fulfillment per SLA

Nice-to-have

  • Passion for cyber security
  • Meticulous self-starter problem solver
  • Effective written and verbal communication
  • Experience with firewall or threat detection

Key Requirements

  • Diploma or Degree in Information Technology or related discipline
  • Good knowledge in End User Support
  • Ability to work 12-hour shifts

Work Rights

Not specified

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