Service Delivery Manager

Service Stream

Clayton, VIC, Australia
Hybrid
Manage day-to-day operations
Ensure contractual obligations are met
Achieve targeted revenue and gross margin
Partner with the General Manager – Energy and the Functional Business Services team to manage day-to-day operations of Victoria’s Gas Transmission and Distribution business

Job Summary

  • Partner with the General Manager – Energy and the Functional Business Services team to manage day-to-day operations of Victoria’s Gas Transmission and Distribution business.
  • Lead the Gas Operations team to deliver in a consistent, predictable and high performing manner to create a significant and sustainable corporate differentiator.
  • Competitive remuneration and benefits package aligned with your experience and the market, flexible working arrangements, and career growth opportunities.

Matching Summary

Partner with the General Manager – Energy and the Functional Business Services team to manage day-to-day operations of Victoria’s Gas Transmission and Distribution business.

Skills & Requirements

Must-have

  • Manage day-to-day operations
  • Ensure contractual obligations are met
  • Achieve targeted revenue and gross margin
  • Lead pursuit strategies and tender ownership
  • Manage key client relationships
  • HSE compliance and zero-harm culture

Nice-to-have

  • Develop organizational capability
  • Build and mentor high-performing teams
  • Drive continuous improvement initiatives
  • Collaborative and inclusive culture

Key Requirements

  • Experience in the Gas Industry
  • Managing large commercial contracts
  • Proven ability to balance client relationships, operational delivery, HSE compliance, strategic planning, and financial performance
  • Full P&L accountability
  • Deliver critical KPIs including revenue, EBITDA growth, contract retention, and cash conversion

Work Rights

Not specified

Tailored Resume

Cover Letter