Customer Service - Donor Support Technician

CSL Ltd

Decatur, GA, US
Onsite
High school diploma or equivalent required
Minimum three months work experience
Basic math calculations ability
CSL Ltd is seeking a Customer Service - Donor Support Technician in Decatur, GA. The role involves preparing donors and equipment for the pheresis process, monitoring donor reactions, and ensuring accurate data recording, requiring a high school diploma and relevant experience

Job Summary

  • The role is responsible for preparing donors and equipment for the pheresis process while monitoring the procedure for any reactions.
  • Employees must use a Personal Digital Assistant to accurately record incidents, machine alerts, and donor adverse events during the shift.
  • CSL Plasma operates one of the world's largest plasma donation networks dedicated to manufacturing lifesaving therapies globally.

Matching Summary

Match Score: 85

CSL Ltd is seeking a Customer Service - Donor Support Technician in Decatur, GA. The role involves preparing donors and equipment for the pheresis process, monitoring donor reactions, and ensuring accurate data recording, requiring a high school diploma and relevant experience.

Skills & Requirements

Must-have

  • High school diploma or equivalent required
  • Minimum three months work experience
  • Basic math calculations ability
  • PDA usage for incident recording
  • Adherence to HSE and OSHA policies

Nice-to-have

  • Bilingual skills may be required
  • Cross-training in other areas
  • Medical or health provider environment experience
  • Experience with hyper immune programs
  • Strong attention to detail and safety awareness

Key Requirements

  • High school diploma or equivalent
  • 3 months minimum work experience
  • Ability to perform basic math calculations
  • Compliance with local legal requirements

Work Rights

Not specified

Tailored Resume

Cover Letter