Customer Service Admin Specialist

Agilent Technologies UK

Manesar, India
Not specified; pyy ranges determined by role, leve...
Full-time, onsite
End-to-end order status management
Customer query resolution
Interdepartmental liaison skills
Agilent Technologies UK is seeking a Customer Service Admin Specialist in Manesar, India, to manage customer interactions and ensure satisfaction through effective process management. The ideal candidate will have over three years of relevant experience, strong communication skills, and preferably knowledge of the German language

Job Summary

  • This role is critical to driving end-to-end process management and ensuring customer satisfaction within the Commercial Operations team.
  • The specialist will oversee daily operational activities while managing customer queries, order fulfillment, and repair requests across multiple departments.
  • Candidates must be able to resolve complex operational issues by partnering with global teams and applying established policies.

Matching Summary

Match Score: 85

Agilent Technologies UK is seeking a Customer Service Admin Specialist in Manesar, India, to manage customer interactions and ensure satisfaction through effective process management. The ideal candidate will have over three years of relevant experience, strong communication skills, and preferably knowledge of the German language.

Salary

Not specified; Pay ranges determined by role, level, and location

Skills & Requirements

Must-have

  • End-to-end order status management
  • Customer query resolution
  • Interdepartmental liaison skills
  • Production target achievement
  • Invoice and contract administration

Nice-to-have

  • German language proficiency
  • Experience with global teams
  • Complex administrative process management

Key Requirements

  • Graduate degree required
  • Minimum 3 years of relevant experience
  • Ability to read/write German preferred

Work Rights

Not specified

Tailored Resume

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