Front Of House Manager

JLL UK

Derby, GBR
Onsite
5-star customer service excellence
Team development and management
Operational excellence
Drive 5-star customer service excellence through training and day-to-day line management across multiple sites

Job Summary

  • Drive 5-star customer service excellence through training and day-to-day line management across multiple sites.
  • Implement, maintain SOPs with continuous improvement focus across all operations and foster proactive safety culture.
  • JLL empowers you to shape a brighter way, fostering a collaborative environment where innovative ways of working are embraced and well-being is supported.

Matching Summary

Drive 5-star customer service excellence through training and day-to-day line management across multiple sites.

Skills & Requirements

Must-have

  • 5-star customer service excellence
  • Team development and management
  • Operational excellence
  • Client satisfaction
  • Health & Safety practices
  • Multi-site management

Nice-to-have

  • Collaborative environment
  • Innovative ways of working
  • Proactive engagement
  • Continuous improvement focus

Key Requirements

  • Extensive customer service or hospitality experience
  • Previous management or supervisory experience
  • Understanding of Audio Visual and IT systems
  • Clear understanding of Health & Safety practices
  • Experience with building management systems
  • Ability to obtain security clearance

Work Rights

Not specified

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