1 year experience in technical or automotive customer service
Passion for automotive topics and digital tech
This role involves responding to customer requests via multiple channels while updating CRM systems with relevant information
Job Summary
This role involves responding to customer requests via multiple channels while updating CRM systems with relevant information.
The company offers full paid training on the company and project, along with career development programs where 80% of managers are promoted from within.
Employees will work on-site in Braga, Portugal, with a competitive salary, performance bonus, and indefinite contract options.
Matching Summary
This role involves responding to customer requests via multiple channels while updating CRM systems with relevant information.
Salary
Competitive salary; Performance bonus available; Full paid training included
Skills & Requirements
Must-have
High level of English written and oral
1 year experience in technical or automotive customer service
Passion for automotive topics and digital tech
Understanding of policies, procedures, and warranties
Strong documentation skills for independent decisions
Nice-to-have
Ability to resolve issues effectively
Proactive identification of improvement areas
Empathy in maintaining customer relationships
Collaboration with team members and management
Key Requirements
English language proficiency required
Minimum 1 year experience in technical roles or automotive customer service