Customer Banking Specialist - Mount Lawley (15 Hours/week)

CBA New Digital Businesses Pty Ltd

Mount Lawley, AU
Part-time onsite (15 hours/week, wednesday to friday, 10 am - 3 pm)
Meaningful customer conversations
Assist with in-branch technology
Respond to transactional needs
CBA New Digital Businesses Pty Ltd is seeking a part-time Customer Banking Specialist for their Mount Lawley branch, requiring 15 hours of work per week from Wednesday to Friday. The role focuses on delivering excellent customer service, helping clients utilize banking technology, and conducting financial health checks

Job Summary

  • Work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
  • Your understanding of your customers and the Bank’s offerings means you always know the right specialist to refer customers to for their more complex needs.
  • Use tools to capture customer feedback, and take action to correct any service breaks and drive improvement.

Matching Summary

Match Score: 85

CBA New Digital Businesses Pty Ltd is seeking a part-time Customer Banking Specialist for their Mount Lawley branch, requiring 15 hours of work per week from Wednesday to Friday. The role focuses on delivering excellent customer service, helping clients utilize banking technology, and conducting financial health checks.

Skills & Requirements

Must-have

  • Meaningful customer conversations
  • Assist with in-branch technology
  • Respond to transactional needs
  • Financial Health Checks
  • Process loan and credit card applications
  • Proactive customer outreach
  • Adhere to bank processes

Nice-to-have

  • Passion for service excellence
  • Comfortable working independently
  • Participate in community events

Key Requirements

  • Ability to ask the right questions
  • Act with integrity
  • Place the customer at the centre
  • Work in a busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter